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QVM Trader Connect Program Manager
Your Trader Connect Program Manager
Katya Ellis is the Trader Connect Program Manager and ready to assist with all the QVM trader enquiries, provide confidential and customised business support and advice.
Katya has diverse experience in business operations, retail management, and marketing, and has 20 years experience in retail customer service. She owned her own boutique and marketing agency for 4 years, has run a Sunday market at QVM for Melbourne designers, and has sold her own products at regional markets, giving her a complete understanding of the challenges that come with operating retail businesses and market stalls.
Katya has also owned and worked for import and wholesale businesses, as well as apparel and automotive manufacturing. At university, Katya majored in Information Systems, International Business, and Management, and now specialises in working with SMEs in business improvement through digital marketing, strategy and fine-tuning of operations.
Business mentoring is a passion for Katya, and with over 200 mentoring sessions under her belt, she can assist your business with advice on marketing, branding, HR, pricing, inventory management, planning, goals, import, manufacturing, time-management and any other challenges your business may be experiencing.
Katya will also assist you in connecting you with other relevant SBMS mentors that have expertise in specialised areas such as Retail, Marketing, Stock management, Finance and Cash-flow management.
Madalen Ross: Trader Connect Program Manager / Business Mentor in Residence
Madalen is ready to assist with all the QVM trader enquiries, provide confidential and customised business support and advice.
Madalen has diverse experience in marketing, branding, graphic and web design, with over 25 years 'hands on' experience. She runs her own Marketing, Web Design and Search Engine Optimization (SEO) agency with a focus on Digital Marketing and has owned and operated a Virtual Assistant and an Indulgent Healing Cruise business.
Madalen’s experience across a range of digital marketing platforms, (including web design and development, search engine and social media marketing), leaves her well placed to help those running all types of businesses. She will explain digital marketing and web concepts simply and understands the pressures small businesses face in keeping up with today’s fast-paced and changing global marketplace. Madalen has a relaxed style and her advice is realistic, useful and scalable.
With a passion for small business, she understands the challenges faced. Madalen has worked for manufacturing, wholesale, retail and professional service companies across many industries. Madalen has been mentoring businesses for 18+ years and can assist you with business advice on marketing, branding, website design, digital marketing, social media, SEO, planning and time-management... and most other challenges your business may be experiencing.
Madalen will also assist you in connecting you with other relevant SBMS mentors that have expertise in specialised areas such as Retail, Marketing, Stock management, Finance and Cash-flow management.
You can book with a mentor by two methods.
To book your free one-on-one confidential business mentoring session with Madalen, please call 1300 631 171 or email [email protected]
Through the SBMS Website. Go to the home page and in the "I want to use a Voucher" section, type in QVM. This will bring up a list of all of the mentors available. You can read their profiles, see what they look like and book them directly.
There is no charge for the service
SBMS is working with the City of Melbourne and Queen Victoria Market management to provide support for all market traders through an innovative program called Trader Connect.
Through SBMS, market traders can access many programs and opportunities for support including:
- Mentoring (Ongoing one to one support)
- Business Health Check
- Business Builders Program
- Women in Business Program
- Mental health support
- Traders Lounge
For more information about the Trader Connect program go to http://qvm.com.au/trader-support/