Do we research our mentoring activity?

From time to time we ask our Clients to complete a confidential survey on the mentoring that has taken place with them. This might be by email, mail or by telephone. We do this to ensure we are always improving our mentoring performance to meet our client’s expectations. 

 

Do we keep data records?

Yes, we record our mentoring activity in a numerical database so that we able to analyse our mentoring work. Your booking and session details are held on our database and are subject to the provisions of our Privacy and Confidentiality Policy which appears at the bottom of each screen.

 

Who runs SBMS?

The organisation is strategically managed by a Board drawn from the volunteer members, headed up by our Chair.

 

Is SBMS a Government department?

No. The Small Business Mentoring Service is an independent, not-for-profit Association. 

 

How long has the SBMS Experienced Business Mentors program been operating?

The organisation was founded in 1986 with a few like-minded retired businessmen offering their expertise to help small businesses. Over the years, we have grown to include more than 120 experienced business mentors who understand the unique challenges faced by micro and small business owners and help them overcome obstacles to achieve lasting success.