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Peter Smith
A leading-edge c-Suite leader driving growth across multiple sectors, Peter is a transformational leader with experience in leading global organisations where he has generated real, demonstrable and sustained value, centering on refocusing and redefining teams and empowering strategies to drive growth, value and share of wallet.
With international experience and an outstanding record of achievement building and leading multi-site sales and service channels coupled with cross industry experience across FMCG, Retail, Aftermarket Operations and Supply Chain, the hallmark of Peter’s career has been genuine stakeholder engagement and the ability to lead teams and drive growth, competitive advantage, customer advocacy and success, often in challenging conditions.
Skills:
- Finance-
- Management-
- Sales-
Industries:
- Retail trade-
- Construction-
- Franchising-
- Wholesale trade-
- Information media and telecommunications-
Spoken Languages:
State: Victoria
Primary Locations:
- Melbourne South-
- Melbourne South East-
Locations by request:
- Melbourne CBD-
- (I have much greater flexibility on a Friday)
Mentoring available by:
- In Person, Face to Face in (Victoria) or by Phone and online
Current Occupation:
A am currently a Business Coach with a leading Melbourne based consultancy
Detailed CV:
Business Profitability – Coaching Principal
2019 - Current
Connected Six Group Pty Ltd Director Commercial Operations
2017 – 2019
Appointed to champion the merger activities for our 2 Telstra Stores. This role oversees Business Growth and Development, HR, Strategy, Community Integration, Customer Advocacy & Compliance. Both Stores sit in the top 5% of Telstra stores nationally & the enjoyed a 15% increase in sales & margins in both FY 2018 & 2019
Home Communication Solutions Pty Ltd Chief Executive Officer & Licencee
2013-2017
This business successfully operating a major Telstra Licenced Store in Melbourne. From FY2013-17, the business increased sales from $3.0m to $5.5m resulting in increased GP from $700k to $1.6m, whilst maintaining a strong customer and community advocacy performance.
Macdonald Johnston Pty Ltd (Div Bucher Corp) General Manager Customer Service
2011 -2013
Macdonald Johnston is a leading global manufacturer of truck mounted refuse equipment. This role reported into the CEO and led a national team of capital equipment service and spare parts professionals responsible for the maintenance of 3000 truck mounted waste units. Across 2011-2013, the Customer Service Division reported an increase in service and parts sales from $22m to $24m, maintained margins with a $50k fall in warranty costs.
Carrier Corporation National Aftermarket Manager
2007-2010
Carrier is the world’s largest producer of domestic & commercial air conditioning systems. This role reported into the GM Sales and led a national field force and call centre of 165 staff and contractors servicing 220,000 air conditioning units across Australia. From 2007-2010, Service & Parts sales increased from$12m to $14m with margins maintained and a major decrease in warranty costs
Goodyear Australia National Supply Chain Manager–Retail Operations
2005-2007
Goodyear is the world’s premier provider of tyre & automotive service solutions. Commencing a successful career with Goodyear in 1988, this role was created to improve customer responsiveness and optimise inventory across 8000 SKUs through the creation of a supply chain system across 300 Stores and successfully aligned the retail supply chain and retail business strategies. Inventories fell from $30m to $25m with and improvements in customer DIFOT.
Qualifications:
- Certified Business Coach - International Coaches Federation
- Master of Business Administration - Deakin University
- Executive Leadership Program - Monash University
- Six Sigma Black Belt Qualification
