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Ruchi Gupta

Suruchi is a skilled project manager and business strategist with a strong background in the Fintech and Insurance industries. She has also worked with several small businesses in a range of other industries - environmental sustainability, digital marketing and IT solutions, food & fashion retails, online retail, mortgage brokers, commercial support services, fitness & wellbeing, immigration, etc


  • Grants-
  • Management-
  • Marketing-
  • Planning-
  • Web & Online Marketing-


  • Administrative and support services-
  • Arts and recreation services-
  • Education and training-
  • Financial and insurance services-
  • Professional, scientific and technical services-
  • Retail trade-
  • Web & Online Marketing-

Spoken Languages:

  • Hindi-

State: Victoria

Primary Locations:

  • Melbourne East-
  • Melbourne CBD-
  • Melbourne North-

Mentoring available by:

  • By Phone and online

I can also deliver mentoring by phone and online

Current Occupation:

SBMS Mentor

Detailed CV:


Suruchi is a certified Agile Practitioner and Lean Six Sigma Green Belt and has 15+ years of experience in a number of key operational roles across Project Management, Business Process Improvement, Change Manager, Learning & Development and Compliance.
Suruchi has delivered a number of successful projects across the Insurance and Finance sectors consisting of Digital Transformation, Process Automation, Workflow System Implementation. She now successfully runs a business consultancy assisting small to medium sized business develop business and marketing strategy, and identify business optimisation opportunities.


1. Lean Six Sigma & Agile Certified

2. Project Management – Business Case Development, Project Scope Definition, Process Mapping, Governance Reporting, Workshop Facilitation, Customer Journey Mapping, User Experience Research

3. Business & Marketing Strategy - Identification of potential business opportunities, Vendor Engagement, Business Scoping, Market Analysis, Marketing Strategy

4. Business Process Standardisation & Optimisation - company policies & process documentation, process & system optimisation 

5. Change & Implementation Management – Change Plans, Stakeholder Readiness & Change Impact Assessments, Communication plans, Stakeholder Engagement

6. Grants & Tender Applications


  • Bachelor of Business
  • Postgraduate Diploma in Marketing
  • Lean Six Sigma
  • Agile Project Management
  • Certificate IV in Training & Assessment

SBMS is proudly supported by the Victorian Government & Small Business Victoria