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Duncan Vincent

Duncan Vincent helps small business owners improve sales, customer engagement and day-to-day business discipline. With lived experience as a business owner, he understands the realities of cash flow pressure, staff management and winning consistent work. Duncan works with clients to strengthen sales conversations, build repeat business, manage teams more effectively, and put simple systems in place that save time and support growth. His mentoring is practical, solutions-focused and action-oriented, giving business owners clear steps they can apply immediately to move their business forward.

Skills:

  • Sales-
  • Management-
  • Planning-

Industries:

  • Tourism, hospitality, accommodation and food services-
  • Health care and social assistance-
  • Retail trade-

Spoken Languages:

  • Hindi-
  • Tamil-
  • English-

State: Victoria

Primary Locations:

  • Melbourne North-

Locations by request:

  • Melbourne CBD-

Mentoring available by:

  • In Person, Face to Face in (Victoria) or by Phone and online

Current Occupation:

Business Trainer, Coach and Mentor

Detailed CV:

Duncan Vincent works with small business owners who want practical, no-nonsense support to improve sales, strengthen customer relationships, and run their business with greater confidence and control. Drawing on more than 30 years of hands-on experience, Duncan helps clients turn everyday challenges into clear, workable actions.

Having built, grown and sold his own small business, Duncan understands the pressures of winning work, managing cash flow, leading staff, and balancing day-to-day operations with longer-term goals. He supports clients to sharpen their sales conversations, price and position their services more effectively, and build repeat business through better customer engagement.

Duncan also helps business owners improve how they manage their time, people and processes. His mentoring focuses on practical systems that are easy to implement, from sales pipelines and follow-up routines to staff onboarding and performance conversations. Clients value Duncan’s direct, relatable style and his ability to break problems down into manageable steps that can be applied immediately.

Qualifications:

  • Bachelor of Commerce
  • Cert IV in Small Business Management, Victoria Universtiy
  • Cert IV in Training & Assessment, TAFE
  • Diploma in Mass Communication, University of Kansas